Delivery & Returns

SHIPPING METHODS

  • Delivery via Australia Post & StarTrack
  • Orders under $100 incur a Flat Rate Standard Shipping of $10.00
  • Free Standard Shipping for orders over $100
  • Express Shipping Available for a Flat Rate fee of $15.00

DISPATCH

  • On the day of dispatch, you will receive an email confirming that your order has left our Victorian Warehouse. This email will contain a link to your tracking number.
  • Orders can take between 1 - 3 business days to be dispatched.
  • Orders are not dispatched over the weekend or Victorian public holidays.

RETURNS & EXCHANGES

  • You can return your unworn, unwashed & unaltered items with all original tags attached within 30 days of purchase.
  • Online orders must be returned to our warehouse & cannot be received by a third-party stockist.
  • Please email or call us to notify of your return & advise if you wish to exchange or refund.
  • Please include your Order No. & contact details within your parcel to help with the return process.
  • We recommend you use registered mail when posting any returns as we are not liable for parcels that may get lost in transit.
  • You are responsible for any costs associated with returning the items to us.
  • Exchanged items will be sent out free of shipping charges.

RETURN ADDRESS

Slim Form – YUU Store Returns
78 Derrimut Drive
Derrimut, VICTORIA, 3026

REFUNDS

  • Please allow up to 10 business days for refunds to be processed.
  • The purchase price will be refunded to your original payment method once we have received the returned items.

For any queries, please email sales@slimform.com.au or call +61 3 9429 5722